Our clients are always curious, the easiest way to find out is to ask, These are some of the quries that our clients ask. In this section we list the most frequently asked questions. If you have a more specific question you can check one of the categories. Should you miss certain information or if you have any other question, derriconglobal.com

  1. To Which Destionation am able to ship my Derricon Global

    We ship to all 47 counties in Kenya, we also have agents across East Africa and currenly very active in Tanzania, Uganda & DRC.

  2. What Happens after I have place a booking.

    After placing a booking the consignment will be automatically posted to the selected carries.

  3. Which carriers does Derricon Global offer?

    We offer the services of the world’s leading carriers and transporters. Depending on the specifications, features and destination of your shipment, we can quote you very interesting rates as well as – in general – the best offer. We present a complete range of services for each quote application. We state the best service first, followed by all other possible options. This is especially helpful if you want short lead-times (e.g. the next day before 09.00, 10.00 of 12.00 noon)

  4. What are your office hours?

    You can call us from Monday to Friday, 08:00 – 17:00 and on Saturday from 08:30 – 14:30. We are closed on Sunday.

  5. What is your phone number?

    Our phone number are for Kenya +254711082021, Tanzania +255 732 581 291, DRC +243 823 783 656, +243 826 109 714, +243 821 699 868

  6. Is Derricon Global a registered company?

    Yes. We are a private company and are registered under the Business Registration Ordinance in Kenya.

  7. Do you have a list of products that can’t be sent with Derricon Global?

    Yes. Please check our Prohibited Goods section.

  8. Does Derricon Global offer air and ocean freight services?

    You can contact us in different ways: By phone. You can also use our contact form. After you submitted a support request, we will contact you as soon as possible

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